Do you only work in Johannesburg?

No. We are based in Johannesburg and support exhibitors at expos in Johannesburg, Durban and Cape Town.

Can one exhibitor use both scanners and the phone app?

Yes. Some teams rent handheld scanners for core stand staff and use the phone app for extra team members who also need to capture leads.

How do we start a booking?

Send your event details through the enquiry form on the contact page and we will confirm the setup options, timing and next steps.

About B2B Tradeshow | Exhibitor Lead Capture

What we do

We help exhibitors collect lead details quickly at trade shows and business expos in Johannesburg, Durban and Cape Town. On the stand, staff can either use a rented handheld scanner or use our phone app to scan visitor badges, tag each contact as hot, warm or cold, and add extra notes for follow-up.

The aim is simple: make it easier for the sales team to leave the venue with organised lead information instead of paper forms, loose business cards and half remembered conversations. When needed, voice notes can be added on the spot so product interest, delivery area, timing and budget comments are not lost in the rush of a busy hall.

Handheld badge scanner rental for exhibitors
Phone app setup for stand teams
Lead tagging by interest level
Voice note capture during live conversations
Lead export and CRM push after the event

Who we work with

Most of our work is with exhibitors that need clean lead capture at busy stands where several staff members are speaking to visitors at the same time. Some need a few scanners for a compact stand, while others prefer the phone app because it lets more team members scan without sharing devices. We also assist exhibitors that have teams travelling between Joburg, Durban and Cape Town and want one process used at every event.

We work best with companies that already know the kind of lead they want to speak to. That could mean product enquiries, distributor requests, project leads, reseller applications or service follow-ups. Our role is to make sure those conversations are captured properly, tagged correctly and handed over in a format the sales team can use the next working day.

Exhibitors with one stand or multiple stands
Teams needing fast lead qualification on the floor
Businesses that want leads pushed into their existing CRM workflow
Sales teams that need clear notes after a long show day

How our team works

Our Johannesburg base handles planning, device preparation and support coordination. The account contact takes the first enquiry from the contact page and confirms the event city, expected team size and preferred capture method. After that, the operations coordinator arranges app access or scanner allocation, while the support technician checks each device and confirms the collection or return process.

For app users, the onboarding role helps the exhibitor set up team members, lead fields and tagging rules before the show opens. For scanner hire, the technical role checks charging, scanning function and handover readiness. During the event, support remains available for practical issues such as user access, syncing checks and replacing a scanner if there is a fault. It is a straight process with no fuss and no guessing.

Our premises and event readiness

We operate from Johannesburg, which makes it practical to support events in Gauteng directly and prepare devices going to Durban or Cape Town ahead of time. Equipment is checked, packed and logged before collection or dispatch arrangements are confirmed. Batteries are charged, device counts are matched to the booking, and each unit is prepared for quick handover so stand staff are not still sorting admin on the first morning.

Because expo halls can be noisy and schedules can shift at short notice, we keep the process as tidy as possible. Collection details are confirmed in advance, return instructions are clear, and app teams receive access early enough to test logins before they arrive on site. Where signal in a hall is patchy the setup can be planned to reduce delays, and offline use can be discussed beforehand.

Device checks completed before handover
Collection and return planned around exhibitor timing
App access prepared before move-in day
Support arranged for live event hours where needed

From first enquiry to the live show

Each job starts with an enquiry through the contact page. We then confirm the event city, dates, stand team size and whether the exhibitor wants handheld scanners, the phone app, or a mix of both. We also ask how leads should be qualified and what information the team wants to capture beyond the badge details.

Once the scope is clear, the setup work begins. Tags are prepared, users are arranged, and any CRM handover requirements are reviewed. Before the event opens, the stand team is shown how to scan badges correctly, when to mark a lead hot, warm or cold and how to leave useful voice notes instead of one-word comments. A short training pass can save a lot of cleaning up later, especially when several people are scanning at once.

Enquiry received through the contact form
Event needs and team size confirmed
Scanner hire or app access prepared
Lead tags and capture fields agreed
Stand team trained before visitor traffic starts

Aftercare and lead handover

After the show, we help make sure the captured data is usable. That means checking exports, confirming that tagged leads are grouped properly and assisting with CRM push requirements where this forms part of the agreed workflow. If the exhibitor needs a final review of captured notes or wants to make sense of the structure before import, we can guide that process as well.

Aftercare also matters when a team has worked long hours and needs quick answers the next day. If there was a syncing query, a return issue or a question about what was captured on one device versus another, support can step in and sort it out. The point is not just to scan badges, it is to leave the exhibitor with lead information that sales staff can actually act on.

About B2B Tradeshow